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FAQ
Have Questions? We’re Here to Help.
Find answers to common questions about our delivery, pickup, setup, installation, and junk removal services. If you don’t find what you’re looking for, contact us and we’ll be happy to help.
Frequently Asked Questions
Yes! We provide pickup and delivery from Rooms To Go and other furniture stores, as well as transportation of items you already own. Whether you’re moving furniture, appliances, or other large items from one home, apartment, storage unit, or other location to another, we can help. We deliver sofas, beds, mattresses, dining sets, refrigerators, TVs, wardrobes, appliances, and other large or bulky items. Setup and installation are also available when needed.
Yes. Junk removal and hauling can be added to your delivery service when needed. For example, we can deliver your new furniture or appliance and remove unwanted furniture, mattresses, appliances, or other bulky items you no longer need. Please let us know when requesting your quote so we can include both services.
YYes. We can pick up furniture, appliances, and other large or bulky items purchased from Facebook Marketplace, private sellers, Rooms To Go, other furniture stores, warehouses, and other pickup locations. Simply provide us with the item details, pickup and delivery locations, and any special instructions, and we’ll provide you with a quote.
Yes. Our services can be customized based on your needs. Some customers only need pickup, transportation, and delivery, while others prefer help with loading, unloading, setup, assembly, or installation. Let us know exactly what you need when requesting your quote, and we’ll provide pricing based on the services required.
Please let us know in advance if you have fragile, delicate, or high-value items, such as large TVs, mirrors, glass tables, furniture with glass doors, artwork, or other items requiring special handling. This allows us to evaluate the job, determine the appropriate handling and transportation needs, and provide an accurate quote.
Yes. Depending on the item and your needs, we may be able to disassemble furniture for transportation and reassemble it at the delivery location. This may include items such as bed frames, tables, shelving units, and other furniture. Please let us know in advance so we can evaluate the work and include the service in your quote.
Please tell us what you need removed, approximately how many items there are, and where they are located. Photos are helpful, especially for large or bulky items such as sofas, mattresses, refrigerators, washers, dryers, stoves, or multiple pieces of furniture. Also let us know about stairs or any access limitations so we can provide a more accurate quote.
Yes. In many cases, you can arrange a pickup and delivery even if you are not present at the pickup location. Please make sure the seller, store, or person at the pickup location is aware of the scheduled pickup and that the items are accessible. Any necessary contact information or pickup instructions must be provided in advance. If the customer will not be present, the service must be paid before delivery.
Please provide the pickup and delivery locations, a description of the items, photos when possible, information about stairs or access, and any setup, assembly, installation, or junk removal services you may need. Providing complete details helps us plan the job properly and give you an accurate quote.
Your quote is based on the information provided before the service. The price may change if the job is different from what was originally described, such as additional items, unexpected stairs, difficult access, oversized items, or additional setup, assembly, installation, or hauling services. Providing complete and accurate details helps us give you the most accurate quote possible.
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